Does Home Depot Install CountertopsTop 3. 20 Reviews and Complaints about Home Depot Kitchens. I went to the Home Depot in Cheektowaga, NY in February to design a kitchen.. Lowe's for an estimate on the SAME kitchen plan. Lowe's was the same price as Home Depot, but I was being given 2. Contact Home Depot Corporate. Home Depot number attached to delivery form, LG. but I want you to know how a simple countertop installation could be so messed up. Granite Transformations Countertop Installation reviews. Home Depot Installation;. Reviews submitted through "Contact Us" form will not get published on site. Lowe's only had 6 months, so of course, I would choose Home Depot. First, let me state, every employee I dealt with at the store as well as other local locations, were wonderful. And I spent OVER $2. SO MUCH MORE! I am also a single mother, lived in my house for 1. FIRST major home improvement I've done, so this is a BIG deal for me. I LOVE to cook, so was excited about this project. Installation and home repair services from The Home Depot offer you a variety of ways to upgrade or fix the. Countertop Installation. Well, the excitement did NOT last. I was NEVER told that I would need a building permit or an inspector to come to my home when I designed my kitchen, ONE sentence, that's all they should do. After all of my phone calls and complaints, they still are saying this will continue to be their policy??? I told them if I would have been advised, I STILL would have bought my cabinets and appliances but would have had someone else do my install. Now, because I was NOT advised until the DAY BEFORE, I couldn't change it, so the inspector for my municipality likes to be a pain to EVERYONE THAT I HAVE SPOKEN WITH THAT HAS HAD DEALINGS with him. He has brought me 5 weeks BEHIND schedule at this point. I have had to reschedule my appliance delivery twice, my floors being refinished and have had to rip down new drywall twice, all because of the inspector. Now, if I would have known, I would have had someone I know put my cabinets up, but they did NOT tell me so now I AM behind schedule AND had to RIP DRYWALL down TWICE!!! SO all of my complaining and crying, because that has been daily since I originally dealt with this inspector, the manager of the WNY stores only offered me $2. I have spent WELL over that in paint alone since I bought the highest level Behr paint, 6 gallons, as well as a 5 gallon bucket of Kiltz primer which all totals more than $5. It's INSANE that a BILLION dollar company is refusing to offer more to satisfy a customer??!! I told the manager that there is no point in arguing with him, I am so sick that I EVER did this project or went through Home Depot, so to just credit my credit card the $2. Home Depot IS AT AN END.. I will NEVER go there again! Not for paint, not for a roller, not for plants, not for ANYTHING!! I will pay my credit card off and cancel the account, he said that he figured as much???!!! You've GOT to be kidding me!!!! GREAT customer service! I have been in retail/customer service for over 3. NOT the way I have ever treated a customer!!! Local Granite Countertops InstallersGranite Transformations. and without the stress of a messy demolition associated with the installation of ordinary countertop. Fill out our simple form and one. · Learn about different types of countertops so you can find a surface that's right for your home. Countertop Buying Guide. Countertop Installation;. · BBB's Business Profile for The Home Depot. At Home Services Roofing Installation. and understand that the nature of complaints and a firm's. Suffice it to say, LOWE'S has got a NEW LOYAL customer. As I stated previously, I WILL NEVER GO TO HOME DEPOT AGAIN!!! Depot Granite Marble & Tile - 1. Reviews - Countertop Installation - 2. St N, Tyrone, Saint Petersburg, FL - Phone Number. St NSaint Petersburg, FL3. This has been a truly fabulous experience. From start to finish depot granite and tile has been wonderful. Lali was wonderful to work with and her attention to detail paid off. This is a company that cares about their customers and the product they stand behind. Highly recommend to all family and friends! Worst customer service! Waited more than twenty five minutes for anyone to even acknowledge my existence. They were too busy shopping online. Placed an order and was told it would be four weeks after six weeks I called to find out the status of my order to be told that it wasn't even made yet. They then rush the job in less than 2. I went to pick up the piece it was missing chunks of marble. When I told him that this was unacceptable they stated that it didn't matter because that part was going against the wall. In the endthey patched the marble that was missing, but I ended up paying for a piece that was chipped and damaged. Due to the timing I had no choice but to accept it. Will never go back. Do not recommend. We went into Depot Granite as a referral from a friend who is an interior decorator who uses them exclusively. We did not have a clue about Granite until we met Luis. He educated us about Granite and was very patient with us,spending hours until we found the perfect piece. We could not be happier with our purchase and will recommend Depot Granite to anybody who is in the market for Granite. We used Depot Granite for our entire home. We upgrade 4 full bathrooms and our kitchen. We are very pleased with the customer service and the results. They have an awesome selection of beautiful, unique granite. Luis was great. Maria is awesome. The workers are prompt and professional. I had a terrible opinion of Depot Granite because after selecting granite, placing a deposit, and having a template made, they told me that my granite had been sold. The manager, Millie, called me today to work things out. She was unaware of all the things the salespeople had NOT offered to do for me with this terrible mixup. Bottom line is that they will take delivery of a slab of granite that I had selected from another vendor and have my countertops ready for installation within 3 days, all for the same price as my original selection (the salespeople had told me that to use the new piece, it would be $1. Bottom line is that I appreciate the integrity of the company's management and their willingness to make things right. I was happy with the con job until they delivered and installed my countertops. The sink cutout was fractured around the whole opening. The seams were also fractured and then filled, but the workmanship looked like a kindergartener did them. Everywhere they cut the stone was fractured like they used a dull cutting bit. The other problem is that the stone was not shiny, except for one spot! I was told that was the nature of the stone but you could see one area that was polished the rest looked etched. The job did increase 5. I was scheduled for install on Wednesday but no one showed up. When I called they told me I had been rescheduled for Friday. They did send some guys out to fix some of my complaints and made it look better, but it still looks dull except for the one spot. I would not recommend this company to anyone. I was referred to Depot Granite by a friend of mine. He is a smart guy who knows value when he sees it. Value isn't always the lowest price - - value is the best job for the price paid. There are plenty of horror stories out there about people who got a great price, but a shoddy job on granite countertops - - That isn't value. With Depot Granite, you will get value and you won't be disappointed. This is a family- run organization with family values. Walk in and Maria or Debbie behind the counter will greet you with a bright smile and a warm welcome. Shortly thereafter you will have a consultant assigned to you. It might be the sage Louis who has been in the business for 4. Hector who has obviously grown up in this business - - or it may be someone else. Regardless of who helps you, know that you are in good hands. They will walk the expansive yard of countertops with you and answer your questions along the way. These consultants do not work on commission, so rest assured they won't encourage you to pick more expensive granite over another - quite to the contrary, they want to assist you in finding what you need. After you select your countertop, you will be scheduled for "template" and "install." During template, a detailed measurement will be taken, and cardboard forms will be cut for your counter. The gentlemen who came to template our kitchen was very courteous and professional with my wife - I believe his name was Javier. Prior to installation day, I was contacted by Antonio who informed me he would be the installer. He showed up with his assistant on the assigned day. Through every step of the installation process, he discussed potential issues and consulted with me and my wife. I was very impressed. Our wet bar has a mirror. Prior to removal of the previous countertop and backsplash, he advised me that the mirror may crack (it was butted up against the backsplash). But with hands like a surgeon, Antonio and his assistant carefully removed the backsplash. There were a couple of other issues in removal with my home built in 1. But Antonio was careful to consult with me and treat my home with the same respect like it was his own. For that, I am very grateful. They did a great job with the entire installation. My wife and I love our countertops for our kitchen and wet bar from Depot Granite. Our experience with this family- run business has been outstanding. They carry a high rating here because they not only deserve it - they have EARNED it. They will provide you with great value for your money. Their service is above- and- beyond, and I am happy to recommend them to you. Happy Exploring. Ferdinand Magellan. We knew absolutely nothing about granite and contacted another company referred to us by a friend. They told us it would be 4- 6 weeks before they could install. The professional we are working with in remodeling our home suggested another company who we contacted and waited as they never called us back. He then told us to go to Depot Granite and the rest is history. Upon entering we were impressed with all the granite we saw outside and the beautiful displays inside which help to make your decision easy. Louis greeted us and quickly gathered the information he needed. He led us outside to tour the granite and sent us home with a sample. We returned a few days later and were blown away to hear they could template within a week and install the following week. We are so thrilled with the outcome and everything promised was delivered. Maria took charge of our order and sensed we knew nothing about buying granite. She took the template outside and laid it on the granite we chose suggesting various cuts and explaining what the stones were in the granite. The installers did not speak English very well but they knew exactly what they were doing and were exceedingly courteous. They were accompanied by Antonio who was in charge of the install and spoke perfect English explaining all directions in detail. We are so happy we found Depot Granite and would recommend them highly. This family run business treats you like family and they obviously care about delivering their best to their customers. Why wait when you can get first class service at a wonderful price? M/M Frank Romano. St. Pete Beach, FLUnfortunately, a "Zero" rating is not available because 1 Star is way too high. It is a family- run business that uses a Bait & Switch approach. Their nice Grandpa greets you at the door and tells you everything you want to hear, and then the rest of the family will try to screw you every which way possible for a higher priced job.
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